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Part Time Stock Assistant QVB

Job No: LUSHSTQVB2
Location: Sydney

Main Purpose

Stock Assistants help the store management team to drive sales and achieve the goals and targets of the store. They do this by providing exceptional stock management and upholding strong LUSH customer service. This role is Part Time, approximately 25 hours per week.

Core Responsibilities related to Stock Management:

  • Ensuring that the stock both on and off the shop floor is treated with respect and care to ensure the highest quality fresh handmade product reaches our customers.
  • Attending monthly stock takes and recounts and leading sections where appropriate.
  • Accuracy and thoroughness with stock related tasks while maintaining productivity to meet the demands of the store.
  • Support the team in creating fresh and inviting product displays in line with the Visual Merchandising guidelines.
  • Taking an active role in store cleaning, product presentation and general organisation of the store, as directed by the Management Team.
  • Always demonstrating our products when with a customer; we know they’re great but the products are there to be shown off and create experiences with our customers.

Core Responsibilities related to Customer Service:

  • Shows enthusiasm when serving customers, displaying the highest level of LUSH customer service adhering to the LUSH customer service cycle.
  • Always prioritising customers over tasks, as directed the Management Team.
  • Always demonstrating our products when with a customer; we know they’re great but the products are there to be shown off and create experiences with our customers.

Expectations:

  • Professional conduct and communication with internal and external personnel. Valuing the integrity of all individuals.
  • Actively contributing to a positive work environment and having positive interactions with colleagues.
  • Ability to work as an individual and part of a team, to reach company and store goals. Time manage and prioritise tasks to suit the needs of the business.
  • Ensuring you are always ready for work displaying high energy and a positive attitude.
  • Ability to take direction and follow instructions accurately and quickly, when required. Using initiative when necessary to ensure successful running of the store.

Our Perfect Match

  • Able to perform the physical aspects of the role, which involves regular lifting and carrying of stock.
  • Has experience in stock handling and/or retail.
  • Has the right attitude and willingness to develop themselves and learn.
  • Has a strong ethical compass and is passionate about our brand values and beliefs.

Applications close 22nd March 2018. Please ensure all attachments are in PDF format.

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