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Sales Assistant Fountain Gate - Christmas Casual

Job No: LUSHSAFG8
Location: Narre Warren

Join the LUSH Fountain Gate team for a fresh festive season!

The role

As a Sales Assistant, you will be the face of LUSH and help to spread the love of our products to each customer who walks in the door. This role is a temporary casual position for the Christmas 2021 period. Christmas Casuals can expect to receive varied numbers of hours week by week, adapting to the needs of the business. 

The Fountain Gate store is is busy and fast-paced, with an experienced, welcoming and supportive team. If you thrive in a fast paced team environment and are passionate about making customers' holiday shopping experience fun and memorable, the team want to hear from you! To be successful in this role, you will need to have flexible availability for potential shifts, particularly in the lead up to Christmas (including Christmas Eve and Boxing Day). 

Core Responsibilities

  • Having genuine enthusiasm when serving customers and displaying the highest level of LUSH customer service.

  • Taking customers on interactive store tours and finding them the perfect products.

  • Demonstrating products and creating experiences with customers.

  • Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.

  • Assisting with other stock or sales related tasks when needed - we work as a team!

Our Perfect Match

  • Has customer service experience.

  • Has flexible availability to meet the needs of the business (minimum 3 full days per week for potential shifts). 

  • Is a genuine people-person, and loves to help others.

  • Has a strong ethical compass and is passionate about our brand values.

  • Is a fast learner and wants to soak up knowledge about all things LUSH!

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

We offer

  • Full training and a supportive learning environment.

  • A progressive work environment that celebrates diversity.

  • A generous discount on LUSH products keep you smelling and feeling fresh.

  • A welcome pack of LUSH products and eco-friendly goodies.

  • Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

  • Award wages plus Sunday penalty rates of 200%.

Applications

Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Sunday 24th of October, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders. 

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