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Sales Assistant Carousel - Christmas Casual

Job No: LUSHSACRS6
Location: Cannington

Join the LUSH Carousel team for a magical Christmas!

The role

As a Sales Assistant, you will be the face of LUSH and help to spread the love of our products to each customer who walks in the door. This is a Christmas Casual position, supporting the store team over the busy 2021 Christmas period. Christmas Casual team members can expect to receive varied numbers of hours week by week, adapting to the needs of the business.

The Carousel team are looking for a team member who shares their passion for exceptional customer service and who has an energetic and solutions-focused approach to their workday. The successful candidate will have a demonstrated history of reliability and will have the skills and confidence to shine in a fast-paced environment. Previous retail experience will be an advantage. You will also need to have flexible availability for potential shifts over the holiday season, including in evenings, weekends, and some public holidays.

Core Responsibilities

  • Having genuine enthusiasm when serving customers and displaying the highest level of LUSH customer service.

  • Taking customers on interactive store tours and finding them the perfect products.

  • Demonstrating products and creating experiences with customers.

  • Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.

  • Assisting with other stock or sales related tasks when needed - we work as a team!

Our Perfect Match

  • Has customer service and/or retail experience.

  • Thrives in a fast-paced environment.
  • Has flexible availability to meet the needs of the business (minimum 3 full days per week including one weekend day, some evenings, and some public holidays, for potential shifts). 

  • Is a genuine people-person, and loves to help others.

  • Has a strong ethical compass and is passionate about our brand values.

  • Is a fast learner and wants to soak up knowledge about all things LUSH!

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program. Our Carousel Store  is the largest store in WA, and the team here pride themselves on being customer-focused and maintaining the highest level of product knowledge! 

We offer

  • Full training and a supportive learning environment.

  • A progressive work environment that celebrates diversity.

  • A generous discount on LUSH products keep you smelling and feeling fresh.

  • A welcome pack of LUSH products and eco-friendly goodies.

  • Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

  • Award wages plus Sunday penalty rates of 200%.

Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Wednesday 22nd September 2021, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders. 

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