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Sales Assistant Chadstone - Christmas Casual

Location: Malvern East

Are you ready to sleigh Christmas at LUSH Chadstone?

The role

We are on the look-out for some fresh faces to join the welcoming and enthusiastic Chadstone team! As a Sales Assistant, you will be the face of LUSH and help to spread the love of our products to each customer who walks in the door. Our customers come from all walks of life so you're always meeting someone new! This role is a temporary casual position for the Christmas 2021 period. Christmas Casuals can expect to receive varied numbers of hours week by week, adapting to the needs of the business.

Our Chadstone store is busy and fast-paced, with lots of opportunities for in-store activations: we are especially looking for high energy candidates who love to create memorable experiences for our customers, and deliver those classic (COVIDSafe!) LUSH vibes. Our core team is very ethically minded and passionate about our brand values, and loves to share this with our customers while treating them to a five-star shopping experience. We work as a team and believe in supporting one another and together creating a welcoming and inclusive workplace where we can all flourish.

We are currently focusing on consolidating and expanding our social media presence, so you can expect opportunities to create content and engage with our customers across different platforms , if that is something you're passionate about. Find us on Instagram @lushchadstone and get in touch!

Core Responsibilities

  • Having genuine enthusiasm when serving customers and displaying the highest level of LUSH customer service.

  • Taking customers on interactive store tours and finding them the perfect products.

  • Demonstrating products and creating experiences with customers.

  • Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.

  • Assisting with other stock or sales related tasks when needed - we work as a team!

Our Perfect Match

  • Has retail or hospitality experience, and is comfortable in customer-facing roles.

  • Has flexible availability to meet the needs of the business. 

  • Is a genuine people-person, and loves to help others and make others' day by being kind.

  • Is a team player who's keen to jump in and get started.

  • Is goal-oriented and has previous experience tracking KPIs, or is willing to learn.

  • Has a strong ethical compass and is passionate about our brand values.

  • Is a fast learner and wants to soak up knowledge about all things LUSH!

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

We offer

  • Full training and a supportive learning environment.

  • A progressive work environment that celebrates diversity.

  • A generous discount on LUSH products to keep you smelling and feeling fresh.

  • A welcome pack of LUSH products and eco-friendly goodies.

  • Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

  • Award wages plus Sunday penalty rates of 200%.


Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and a creative, eye-catching cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Sunday 24th October 2021, so apply as soon as possible!

Due to the current government restrictions, a lot of our Victoria-based team members are currently on stand down. Don't worry though! We will get in contact with you if you apply, and we'll be delighted to see you visit our store in person, once we're ready to reopen our doors.

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.

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