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Store Manager QVB

Location: Sydney

We are looking for a passionate Store Manager to lead the Australian Flagship store at QVB. If that sounds like your kind of challenge, keep reading!

qvb interior

Store Information


LUSH QVB is located in the heritage listed Queen Victoria Building in the Sydney CBD. It's positioning makes it very conveniently accessible by public transport, with the entrance to Town Hall station on the same level and only a few minutes walk away. They have a strong base of loyal customers as well as plenty of foot traffic from tourists and local professionals popping in on their lunch break or commute. This beautifully fitted store attracts lots of attention, so a manager who knows how to take advantage of busy times is a must! 

This store is regularly in the top 20 LUSH Stores worldwide and is the highest turnover store in Australia.

The team here are vibrant and passionate with a great knowledge of LUSH products and values. Check out what the team is up to on their Instagram.




The Role

As a LUSH Store Manager, you are responsible for driving sales, creating a culture of development and ensuring that your store is upholding our strong ethical beliefs and practices. This role is a blend of people, process and sales management. You will also need flexible full-time availability to meet the needs of the business, with regular RDOs on Sunday and Monday. As this is our flagship store, we are looking for someone who is resilient and adaptable in a fast paced environment. You need to be organised and adept at planning ahead, while remaining flexible as things can change very quickly. Our ideal candidate is not afraid of challenging norms, and is innovative when it comes to driving sales and managing costs. You should be passionate about team development, and have a contagious enthusiasm for sales and customer experience. You want to be the best of the best, and know that there is always something new you can be learning or trying. You want to showcase LUSH not just to your customers, but want to inspire and motivate other managers in the business.  

Find out more about the position in the job description.

The Location


 Image: Qantas

The Queen Victoria Building is located in the heart of Sydney CBD, only a few minutes walk from Pitt Street Mall making it a major shopping destination. Iconic landmarks nearby such as Hyde Park, the Australian Museum and Sydney Tower Eye attract tourists and out-of-town visitors to the area, so there's never a dull moment in this store. With Town Hall station directly connected to the building and a light rail stop just outside, QVB is easily accessible by public transport from most areas of Sydney.

There is no shortage of delicious places to eat nearby, with a small foot court moments from the store and a larger one just a short walk away in The Galeries. 


Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Sunday 24th October 2021, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders. 

If you have any questions, please get in touch with us at

We can’t wait to receive your application!

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