Trainee Manager Carindale
Job No:
LUSHCATM4
Location:
Carindale
Join the leadership team at LUSH Carindale!
The role
As a LUSH Trainee Manager, you work with the Store Manager to drive sales, create a culture of development and ensure that your store is upholding strong ethical practices. You lead by example, driving KPIs, provide outstanding service and spreading the love of LUSH products to staff and customers. Trainee Managers also help to ensure scheduling, stock handling and cost control are managed efficiently. This role is a blend of people, process and sales management.
The LUSH Carindale team are experienced and passionate, and are known for their commitment to high standards of customer service. The store management team have a great relationship with shopping centre management, and frequently take part in events within the shopping centre and wider community. To be successful in this role, we are looking for candidates who are passionate about providing the highest levels of customer service, and are excited to lead an experience team to new heights! Previous experience would be an advantage, and you will also need flexible full time availability to meet the needs of the business, with regular RDOs on Friday and Saturday.
Check out what the Carindale team is up to on their Instagram.
Core Responsibilities
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Motivating, growing and developing staff.
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Working with your Store Manager and Supervisors to maintain a strong leadership team in-store.
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Driving sales, achieving targets and financial goals.
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Contributing to a positive culture where customers are prioritised.
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Supporting staff with career development through targeted training, goal setting and regular appraisals.
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Training staff on customer service, company history, product knowledge, and company policy and procedures.
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Planning and delivering schedules within set wage budgets.
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Maintaining a high standard of store presentation.
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Ensuring stock management procedures are adhered to.
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Helping to create a fun and dynamic shop atmosphere.
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Assisting with other tasks when needed - we work as a team!
Who are we?
LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.
We offer
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Full training and a supportive learning environment.
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A welcoming team who value growth and success.
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Continuous career development.
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A progressive work environment that celebrates diversity.
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Paid birthday leave.
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A generous discount on LUSH products to keep you smelling and feeling fresh.
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A welcome pack of LUSH products and eco-friendly goodies.
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Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.
Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Sunday the 26th of September 2021, so apply as soon as possible!
At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.