Store Manager Adelaide

Join the only LUSH store in SA and lead them to success!

The role

Our Adelaide Rundle Mall store is the largest LUSH shop in Australia and a new concept store, with lots of potential for training, events and sales. The Adelaide team are supportive and high-performing, and are passionate about maintaining a welcoming and inclusive workplace culture.

As a LUSH Store Manager, you are responsible for driving sales, creating a culture of development and ensuring that your store is upholding our strong ethical beliefs and practices. This role is a blend of people, process and sales management. We are looking for candidates who have 3+ years retail leadership experience, and are excited about creating a memorable customer experience. Our perfect fit will be someone who is fast-acting and calm under pressure. You should be passionate about people management and ready to motivate and inspire your team, and be a strong role model to staff. You will also need flexible full-time availability to meet the needs of the business, with regular RDOs on Sunday and Monday. 

Core Responsibilities

• Motivating, growing and developing staff into a high performance team.

• Leading the shop floor by delegating tasks and ensuring that customer's needs are being met.

• Driving sales, achieving targets and financial goals.

• Contributing to a positive culture where customers are prioritized.

• Supporting staff with career development through targeted training, goal setting and regular appraisals.

• Training staff on customer service, company history, product knowledge, and company policy and procedures.

• Planning and delivering schedules within set wage budgets.

• Maintaining a high standard of store presentation.

• Ensuring stock management procedures are adhered to.

• Helping to create a fun and dynamic shop atmosphere.

• Assisting with other tasks when needed - we work as a team!

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

We offer

• Full training and a supportive learning environment.

• A progressive work environment that celebrates diversity.

• Paid birthday leave. 

• A generous discount on LUSH products keep you smelling and feeling fresh.

• A welcome pack of LUSH products and eco-friendly goodies.

• Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Friday, 3rd November 2023 so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.