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Part Time Sales Assistant Melbourne Central

Job No: LUSH333
Location: Melbourne Central

The new Melbourne Central store seeks 2 Part Time Sales Assistants!

The role

We are looking for our strongest sales assistants in the business to help us open our Melbourne Central location! These will be permanent positions that will start at the Swanston St location, and will move into the new Melbourne Central store at opening. This store will be our biggest in the country, and will be a new concept store, featuring an epic bath bomb wall. The store is also likely to feature exclusive products, found only in this store.

We want our true customer experience experts, the crème de la crème of Sales Assistants. You should feel passionately about creating memorable customer connections and showing our people what makes Lush special. You will be a demo expert, with strong skin and hair product knowledge. You are the person in your store who knows how to create a show-stopping group demo or Loud and Proud as you live to inspire and delight our customers. In addition to this, you should be competent in all areas of the customer experience cycle, including linking and closing the sale.

We have 2 positions vacant with the following availabilities:

Sales Assistant Position 1

Monday 9:00am - 3:00pm

Wednesday 3:00pm - 8:00pm

Thursday 3:00pm - 10:00pm

Sunday 9:00am - 5:00pm 

Sales Assistant Position 2

Monday 12:00pm - 8:00pm

Thursday 9:00am - 4:00pm

Friday 4:00pm - 10:00pm

Saturday 3:00pm - 8:00pm

Sunday 12:00pm - 8:00pm

Core Responsibilities

  • Having genuine enthusiasm when serving customers and displaying the highest level of LUSH customer service.

  • Taking customers on interactive store tours and finding them the perfect products.

  • Demonstrating products and creating experiences with customers.

  • Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.

  • Assisting with other stock or sales related tasks when needed - we work as a team!

Our Perfect Match

  • Has customer service experience in a fast-paced environment.

  • Is reliable and excited to bring their best to each shift. 

  • Is a genuine people-person, and loves to help others.

  • Has a strong ethical compass and is passionate about our brand values.

  • Is a fast learner and wants to soak up knowledge about all things LUSH!

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

We offer

  • Full training and a supportive learning environment.

  • A progressive work environment that celebrates diversity.

  • Paid birthday leave. 

  • A generous discount on LUSH products to keep you smelling and feeling fresh.

  • Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

  • Award wages plus penalty rates on weekends.

  • Convenient location easily accessible by public transport.

  • Busy flagship store environment with regular events.

Applications

Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Tuesday 16th August 2022, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders. 

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