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Part Time Supervisor Indooroopilly (Parental Leave Cover)

Job No: LUSH322
Location: Indooroopilly

Step into LUSH leadership with the Indooroopilly team!  

The Role

Are you ready to step into leadership? The LUSH Indooroopilly team are looking for a part-time Supervisor for a fixed term Parental Leave cover contract. As a Supervisor, you will work closely with the Manager and Trainee Manager to achieve the store's vision and goals. A core part of your role will be supporting the staff, by offering delegation, training and consistent feedback. You will act as an ambassador for LUSH and supervise the team to do the same. This is a part-time position, and you will need to have availability to work Tuesday 9:00am-2:00pm, Thursday 1:30pm-9:30pm and Saturday 9:30am-5:30pm.

The LUSH Indooroopilly team are a tight-knit team that is focused on developing their customer base and driving sales. They love creating a welcoming, safe environment for all of their customers.

Core Responsibilities

  • Leading the shop floor by delegating tasks and ensuring that customer's needs are being met.

  • Supervising and training Sales Assistants to give the highest level of LUSH customer service.

  • Leading by example when serving customers, taking customers on interactive store tours, moving from range to range while securing sales.

  • Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.

  • Training other staff on product knowledge, sales and processes.

  • Assisting with other leadership, stock or sales related tasks when needed - we work as a team!

 

Our Perfect Match

  • Has retail and/or leadership experience.

  • Loves to give and received feedback.

  • Has strong interpersonal communication skills. 
  • Has flexible availability to meet the needs of the business. 

  • Is a genuine people-person, and loves to help others.

  • Has a strong ethical compass and is passionate about our brand values.

  • Is a fast learner and wants to soak up knowledge about all things LUSH!

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

We offer

  • Full training and a supportive learning environment with daily feedback and coaching.

  • A progressive work environment that celebrates diversity.

  • Paid birthday leave. 

  • A generous discount on LUSH products to keep you smelling and feeling fresh.

  • A welcome pack of LUSH products and eco-friendly goodies.

  • Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

Applications

Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your cover letter and resume. Please ensure all documents are in PDF format. Applications close at midnight on Tuesday 8th August 2022, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.

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