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Digital Specialist

Job No: LUSH293
Location: Sydney

Join our progressive, fast-growing digital team! 

The Role

As a Digital Specialist, you will help to execute LUSH's global digital strategy within the Australia and New Zealand (ANZ) region.  You will support the digital business in achieving set KPIs, as well as supporting the rollout of new features and services.  As part of your role, you will implement and uphold best practices and ensure that our brand values, ethics and goals are at the forefront of everything that you do.

Our perfect candidate will have at least 2 years experience in a similar role and must be a very confident communicator with strong presentation skills. You will have extensive experience in CRM, email marketing, automation, SEO and web merchandising, as well as have a detailed understanding of e-commerce operations including last mile delivery.  You are adaptable, organised and a great problem solver, and you have strong copywriting skills.  This is a full time role based in our offices at Villawood, Sydney with hybrid working arrangements available. 

Core Responsibilities 

  • Ensure that digital projects are seen through to completion in the ANZ region.

  • Analyse and optimise our digital platforms for CRO, UX and SEO purposes.

  • Work closely with local and global stakeholders to onboard new feature sets and improvements.

  • Plan, create and execute digital marketing campaigns in collaboration with the digital team.

  • Create digestible and impactful reporting for the department.

  • Work in partnership with the design team to develop localised content as needed.

  • Develop marketing automation, supporting both local and global efforts. 

Who Are We?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

We Offer

  • A welcoming team who value growth and success.

  • Continuous career development.

  • A progressive work environment that celebrates diversity.

  • Paid birthday leave. 

  • A generous discount on LUSH products to keep you smelling and feeling fresh.

  • A welcome pack of LUSH products and eco-friendly goodies.

  • Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Sunday the 3rd July 2022, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders. 


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