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Supervisor QVB

Job No: LUSH157
Location: Sydney

Step into leadership with the QVB team!

The role

The QVB store are seeking a passionate, motivated Supervisor to join the leadership team in store! This is an exciting opportunity to grow your leadership skills and lead a dedicated team in a fast paced environment. As a part of the leadership team, you will work closely with the Manager and Trainee Manager to achieve the store's vision and goals.

A core part of your role will be supporting the staff, by offering delegation, training and consistent feedback. You will act as an ambassador for LUSH and supervise the team to do the same.  LUSH QVB are currently recruiting for a Part Time Supervisor working 25 hours a week with your rostered shifts being Monday 11:30am to 7pm, Tuesday 10am to 5pm, Wednesday 9:30am to 2:30pm and Saturday 12pm to 7pm. 

The QVB team are seeking candidates who are passionate about motivating others and supporting their teammates' growth and learning, as well as being excited about their own growth and development in a leadership capacity. The successful candidates will also have a passion for exemplary customer service, and will take pride in their reliability and professionalism. 

Core Responsibilities

  • Leading the shop floor by delegating tasks and ensuring that customer's needs are being met.

  • Supervising and training Sales Assistants to give the highest level of LUSH customer service.

  • Leading by example when serving customers, taking customers on interactive store tours, moving from range to range while securing sales.

  • Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.

  • Training other staff on product knowledge, sales and processes.

  • Assisting with other leadership, stock or sales related tasks when needed - we work as a team!


Our Perfect Match

  • Has retail and/or leadership experience.

  • Has excellent availability, including at least one weekend day. 

  • Is a genuine people-person, and loves to help others.

  • Has a strong ethical compass and is passionate about our brand values.

  • Is a fast learner and wants to soak up knowledge about all things LUSH!

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

We offer

  • Full training and a supportive learning environment.

  • A progressive work environment that celebrates diversity.

  • Paid birthday leave. 

  • A generous discount on LUSH products keep you smelling and feeling fresh.

  • A welcome pack of LUSH products and eco-friendly goodies.

  • Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Sunday the 30th of January 2022, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders. 

Apply Now

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