Trainee Manager Fountain Gate
Job No:
LUSH1009
Location:
Melbourne
Want to work with a passionate team? Join LUSH Fountain Gate!
The role
Are you driven by sales and love connecting with others? We’re on the lookout for someone who thrives in a customer-focused environment and is passionate about delivering outstanding results. If you’re a people-person with a knack for sales, we want you on our team!
As a LUSH Trainee Manager, you’ll work closely with the Store Manager to drive sales, create a culture of development, and ensure your store is upholding strong ethical practices. You’ll lead by example, provide outstanding customer service, and spread the love of LUSH products to both staff and customers. You’ll also help manage scheduling, stock handling, and cost control to keep everything running smoothly.
This role is the perfect blend of people, process, and sales management – if you’re someone who thrives in a dynamic, supportive environment and loves seeing a team succeed, this could be the perfect opportunity for you!
You’ll be joining a group of ethically-minded individuals who are not just focused on meeting goals but are genuinely passionate about making a positive impact. We combine hard work with a fun, supportive atmosphere, where everyone’s ideas are valued and collaboration is key.
This is a full time position, working 38 hours per week on the Sunday - Thursday roster, with a rotating Thursday night roster.Core Responsibilities
- Working with your Store Manager and Supervisors to create a strong leadership team in-store.
- Driving sales, achieving targets and financial goals.
- Contributing to a positive culture where customers are prioritised.
- Supporting staff with career development through targeted training, goal setting and regular appraisals.
- Training staff on customer service, company history, product knowledge, and company policy and procedures.
- Planning and delivering schedules within set wage budgets.
- Maintaining a high standard of store presentation.
- Ensuring stock management procedures are adhered to.
- Helping to create a fun and dynamic shop atmosphere.
- Assisting with other tasks when needed - we work as a team!
Who are we?
LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference.
We offer
- Full training and a supportive learning environment.
- A progressive work environment that celebrates diversity.
- Paid birthday leave.
- A generous discount on LUSH products keep you smelling and feeling fresh.
- A welcome pack of LUSH products and eco-friendly goodies.
- Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.