Digital Manager
Job No:
LUSHDM4
Location:
Villawood
The role:
This exciting position manages the LUSH ANZ eCommerce team, and digital communications across multiple touchpoints. This role will lead the task management of the department, and will work closely with operation and fulfillment teams to ensure business objectives are achieved. The role is full time Monday to Friday and is primarily based from our office in Villawood, NSW.
Core Responsibilities:
- Manage and empower the Digital team to ensure consistent alignment with business objectives.
- Ongoing optimisation of the customer experience online in order to drive revenue, conversion, and traffic.
- Create and deliver powerful digital content that drives engagement and revenue.
- Support in financial forecasting, trend analysis, stock management and the local execution of global brand direction.
- Ensure brand messaging and ethics shine through our digital touchpoints.
- Build and maintain strong relationships with all cross functional departments.
- Manage, mentor and support the Digital team to succeed in their roles.
- Other responsibilities as needed from time to time - we work as a team!
Our Perfect Match:
- Has at least two years experience in a similar role.
- Passionate about all things digital, tech, and eCommerce.
- Has a solid understanding of web analytics and project management platforms.
- Can work within tight deadlines.
- Is comfortable working across multiple projects.
- Able to distill high-level strategy into practical tasks.
- Can work well autonomously and also collaboratively within a team.
Who are we?
LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.
We offer:
- A supportive team environment where your input and opinion is valued.
- A progressive work environment that celebrates diversity.
- Paid birthday leave.
- A generous discount on LUSH products keep you smelling and feeling fresh.
- A welcome pack of LUSH products and eco-friendly goodies.
- Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.
Applications:
Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. If you have any questions about this role or the application process, please email Emmanuel Onley at talent@lush.com.au. Applications close at midnight on Sunday 27th of June 2021, so apply as soon as possible!
At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.